Shipping policy

Shipping Policy

Last Updated: May 27, 2026

Welcome to Tokimeku Studios 🌍✨
We’re proud to offer worldwide shipping so our community can represent Tokimeku anywhere on the planet.

Processing Times

Most orders are processed within 2 to 7 business days before shipment.

Some products are made-to-order or part of limited collections, which may slightly increase processing times during high-demand periods.

You will receive a confirmation email with tracking information once your order ships.

Shipping Times

Estimated shipping times may vary depending on your location and shipping method selected at checkout.

United States

  • Standard Shipping: 5 to 10 business days
  • Express Shipping: 2 to 5 business days

International Orders

  • Standard International Shipping: 7 to 21 business days
  • Express International Shipping: 4 to 10 business days

Please note that delays caused by customs, weather, carriers, or holidays are outside our control.

Shipping Costs

Shipping rates are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Shipping method selected

Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

Order Tracking

Once your order ships, you’ll receive a tracking number by email.

Please allow up to 48 hours for tracking updates to appear after shipment.

Lost or Stolen Packages

Tokimeku Studios is not responsible for lost, stolen, or delayed packages once they are marked as delivered by the carrier.

If your package is missing, we recommend:

  • Checking with neighbors or household members
  • Contacting the shipping carrier directly
  • Verifying the shipping address entered at checkout

If you still need help, contact us and we’ll do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered and the order has already shipped, we may not be able to issue a refund or replacement.

Multiple Packages

Some orders may arrive in separate packages depending on product availability or fulfillment locations.

If this happens, you may receive multiple tracking numbers.

Customs & Import Fees

International customers may be charged customs duties, VAT, taxes, or import fees depending on local regulations.

These charges are determined by your country’s customs office and are not controlled by Tokimeku Studios.

Contact Us

For shipping questions or support, contact:

📧 tokimekustudios1@gmail.com

Please only use this email for:

  • Shipping questions
  • Tracking issues
  • Order support
  • Product concerns

Thank you for supporting Tokimeku Studios ⚽🌸
From anime streets to football nights and summer city lights, we’re excited to ship a piece of Tokimeku directly to you.